Cloud Connected needed a digital presence that communicates trust, clarity, and reliability, clearly explaining complex IT services and staying consistent across multiple markets and languages.
Industry
Service Provided
Web Design, Development, WordPress, WPML
Timeline
2 years
Team
Websites for managed IT and cloud providers are not about technology alone, they are about trust, clarity, and long-term partnerships. In an industry where reliability, responsiveness, and security are critical, the website becomes a primary touchpoint where businesses decide whether they feel confident handing over their IT infrastructure. Cloud Connected, an established provider serving SMBs from Amsterdam and Barcelona, needed a presence that communicated stability just as clearly as expertise.
The difficulty for managed IT providers is rarely capability, itโs explanation. Complex services had to be made clear and approachable, across several markets and languages, without losing consistency or credibility.โจโจKey challenges:
– Translating complex IT services into clear, jargon-free communication
– Keeping a multilingual, multi-domain presence
(Dutch, English, Spanish, Catalan) consistent
– Communicating reliability, experience, and real human support
– Content overload that reduced clarity and usability
– Technical and performance limitations
– Strong performance and lead generation across regions
Complex IT services were translated into a clear, approachable structure with strong content hierarchy.
The site emphasizes accessibility, responsiveness, and real human support rather than anonymous ticket queues.
Built on WordPress (Divi) with WPML across four domains, hosted on Kinsta.
A system of landing pages with a hero video, a single clear CTA, gated resources, and FAQs.
Microsoft Dynamics 365 form integration plus a โRated Excellent on Trustpilotโ widget.
Beyond design and performance, the website now plays a stronger role in how Vitaccess presents itself, communicates its value, and supports conversations with the right partners.
Itโs no longer just a digital presence itโs a tool that aligns with how the business operates and grows.
Luka co-founded Santos Digital with Milan one year after completing his studies, following several roles at web development agencies where he built his foundation in WordPress, project delivery and client work.
Having worked across nearly every role inside Santos Digital, he now focuses on technical direction, team leadership, sales and agency growth. He combines a strong understanding of business goals with practical technical solutions, helping the team deliver projects that are clear, scalable and built around what clients actually need.
Milan co-founded Santos Digital with Luka after completing his masterโs degree in Information Technology and gaining years of entrepreneurial experience through his family business.
Having been involved in business from an early stage, he developed a strong understanding of client relationships, negotiations, operations and long-term growth. Today, Milan focuses on sales, business development, client communication and the commercial direction of Santos Digital, helping agencies and brands turn digital ideas into structured, high-performing website projects.
Stevan is a WordPress Developer with over eight years of experience building corporate websites, landing pages, WooCommerce stores, and custom business solutions. He specializes in developing custom WordPress themes and plugins, implementing advanced functionality with Advanced Custom Fields (ACF), and working with Elementor and Divi page builders. His focus is on creating fast, secure, and maintainable websites while collaborating closely with designers, SEO specialists, and project managers to deliver high-quality digital experiences.
Mihajlo is a web developer at Santos Digital, building and maintaining WordPress sites for clients across a wide range of industries. He’s typically involved from the initial build through integrations, fixes, and everything that follows launch.
He has a particular interest in the problems that don’t have an obvious off-the-shelf solution, the parts of a brief that call for something built rather than configured.
